1. Definitions
In these Terms of Service: "Company" means Kintex Global, incorporated in Saint Lucia; "Client" or "you" means any individual or entity that has opened or applied to open a trading account; "Platform" means MetaTrader 5 and any web-based or mobile trading interface provided by the Company; "Agreement" means these Terms of Service together with all supplementary policies incorporated by reference.
2. Account Eligibility
To open and maintain an account with Kintex Global, you must:
- Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher).
- Not be a resident of a jurisdiction where our services are prohibited or restricted by law.
- Successfully complete our identity verification (KYC) process.
- Not be acting on behalf of a sanctioned individual, entity, or country.
The Company reserves the right to refuse or revoke account access at its sole discretion, including but not limited to cases of suspected fraud, misrepresentation, or regulatory concerns.
3. Account Opening and Verification
All clients must provide accurate and complete information during registration. You are obligated to promptly notify the Company of any changes to your personal information. The Company is required by law to verify your identity before activating your account. Failure to provide satisfactory documentation may result in account restrictions or closure.
4. Order Execution
Kintex Global acts as principal and counterparty to all client trades. Orders are executed on a best-efforts basis. The Company reserves the right to refuse, cancel, or reverse any order in circumstances including but not limited to: system errors, clearly erroneous prices, insufficient margin, or suspicion of market manipulation. Execution prices are determined by the Company's pricing engine and may differ from external reference prices.
5. Margin and Stop-Out
You are responsible for maintaining sufficient margin in your account at all times. The Company will issue a margin call notification when your margin level falls below the margin call threshold. If your margin level falls to or below the stop-out level, your open positions will be closed automatically starting with the most loss-making position. The Company bears no liability for losses resulting from automatic stop-out.
6. Deposits and Withdrawals
All deposits must originate from a payment method registered in your name. The Company does not accept third-party deposits. Withdrawal requests are processed within the timeframes specified in our Funding Policy, subject to identity verification, compliance review, and applicable payment processing times. The Company reserves the right to request supporting documentation for any withdrawal.
7. Prohibited Conduct
You agree not to engage in any of the following activities:
- Latency arbitrage, tick scalping, or other strategies that exploit system latency.
- Coordinated trading across multiple accounts to manipulate prices or create artificial positions.
- Use of automated systems, scripts, or bots not expressly permitted by the Company.
- Providing false information during registration or verification.
- Any activity that constitutes market abuse, money laundering, or fraud.
Breach of this section may result in immediate account suspension, voiding of profits, and referral to relevant authorities.
8. Intellectual Property
All content on the Kintex Global website and platform, including but not limited to text, graphics, logos, software, and data feeds, is the proprietary property of the Company or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the platform solely for personal trading purposes. Reproduction, distribution, or reverse engineering of any platform component is strictly prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including losses from trading decisions, system downtime, or third-party actions. The Company's total liability in any circumstance shall not exceed the amount of funds held in your account at the time of the relevant event.
10. Governing Law and Disputes
This Agreement is governed by the laws of Saint Lucia. Any dispute arising out of or in connection with this Agreement shall first be subject to good-faith negotiation. If unresolved, disputes shall be referred to binding arbitration in accordance with the rules of the Saint Lucia International Arbitration Centre. Nothing in this clause prevents either party from seeking urgent injunctive relief from a competent court.
11. Amendments
The Company reserves the right to amend these Terms of Service at any time. Clients will be notified of material changes with at least 14 days' notice via email or platform notification. Continued use of the platform following such notice constitutes acceptance of the revised terms.
12. Contact
For questions regarding these Terms, contact us at legal@kintexfx.com or write to Kintex Global, The Johnsons Centre, #2 Bella Rosa Road, Suite 202, Gros Islet, Saint Lucia.